Refund policy

30-day returns

You may request a return within 30 days after delivery. Email info@livetrendsx.com before sending an item back so we can provide return instructions.

Returned items must be unused, unworn, in their original condition and packaging, and accompanied by proof of purchase. Gift cards and intimate or sanitary goods cannot be returned. Only regular-priced items are eligible for refunds; sale items are final sale unless they arrive damaged, defective, or incorrect.

Damaged, defective, or incorrect items

Inspect your order after delivery and contact us promptly if an item is damaged, defective, or incorrect. Include your order number and clear photos so we can review the issue.

Refunds

After an approved return is received and inspected, we will notify you of the decision. Approved refunds are issued to the original payment method. Bank or card processing times vary.

Return shipping

Customers are responsible for return shipping costs. Original shipping charges are not refundable. For items valued over $75, use a trackable shipping service or shipping insurance. Do not return products to the manufacturer.

Exchanges and gifts

We replace items only when they are defective or damaged. If an order was marked as a gift and shipped directly to the recipient, an approved return may receive store credit; otherwise the refund is sent to the original purchaser.